What is the cost for Online Banking?
Free.

What is Online Banking Bill Pay?
Farmers State Bank Bill Pay Service allows customers who have established an Online Banking relationship to pay bills or make payments directly from their checking account via the internet. Bill Pay eliminates the need to purchase and write checks & lessen the need for stamps.

What is the cost for Bill Pay?
Type Set-up fee Monthly Charge Bills Allowed Additional Fees Free Introduction Period
Personal None $5.00 -unlimited- None one month
Business None $9.50 first 20 free $ .40 after 20 bills one month

As an introductory offer, we will waive the first month of fees. This will give you a chance to be better acquainted with the Bill Pay Service. Then you will incur a monthly fee on your designated checking account and it will reflect on your monthly statement. Online Banking (without Bill Pay) is free and available to any customer and includes inquiry, transfer, internal FSB payments and transaction export capability. However, for Members of our Elite Club Checking account, Online Bnaking and Bill Pay are free.

How do I get started?
First, you have to be set up for Farmers State Bank Online Banking. Applications are at any Farmers State Bank location, as well as, the request forms for Bill Pay account set-up. We will then set up your Bill Pay account in order for you to pay bills on-line. Accept the terms and you are ready!

Can I set up my Savings account to use with Bill Pay?
No. Federal regulations greatly limit the number of certain electronic transactions, including Bill Pay payments from savings accounts; therefore, Bill Pay may only be used with CHECKING accounts.

When and/or how are bill payments processed?
Your requests for bill payments must be entered prior to one of our scheduled processing times, Monday through Friday, to be processed the same day. Our Bill Pay processing times are at 2:00AM (CST) and again at 12 noon (CST). Bill payments entered after 12:00 noon (CST), or on Saturday or Sunday, or on federal holidays will not be processed until the next business day. Payments are mailed by check or electronically from a central processing center in Oklahoma City, Oklahoma and will require delivery time. Typically, an electronic payment will take 2-5 business days and a paper check will take up to 3-6 business days for completion through the Bill Pay service; so, please plan accordingly. A paper check will post to your account after it has cleared through the payee and you will be able to view it Online and it will be listed on your checking account monthly statement.

How do I set up a Payee on Bill Pay?
From the Bill Pay menu, select “Payee” and then the “Add Payee” box. You will be presented a screen which is used to establish a payee (the person or company you wish to pay). You have the option to pay by paper check or electronically. If you wish to send your payment electronically, your payee must already be established in the system’s electronic payee database. To see if your payee is in the database type in the name of the Payee as it reflects on your bill. If your Payee is an electronic payee it will automatically insert the information for you as electronic. If it is not, it will default to check (that is electronically generated) and you will need to fill in the appropriate information as it is on your bill. It is important for you to select the appropriate billing address to where your Bill Pay payment is going to credit your account. It is possible for a payee to have multiple addresses, an example for ABC Company is below:
Address City State Zip Code Select payee
PO Box 999 Some Town IN 987654321
PO Box 100 Anywhere IN 123456789
101 Main St Americana MI 123123123

If you do not find an exact match you will need to send your payment by an electronically generated check. Complete all the information on the payee screen and then click on “Submit”. Note that the “Account Number” field is your account number with your payee, not your checking account number. Enter the account number without dashes or spaces. Please note that companies may not be able to be paid electronically when you initially set them up as a Bill Pay account but may be added in the future.

When will the payment funds be taken out of my account?
If, your payee is set up to receive a check, the funds will come out of your account when the check clears, exactly the same as if you had hand-written a check yourself. For an electronic payment, the funds will come out of your account the day the payment is sent (automatically). This is why it is imperative to have sufficient funds available at the time of payment.

Can I set up a recurring payment?
Yes. For recurring payments, use the “Add Payment” option enter the expiration date of the payment and whether or not the amount is different for each payment. For variable recurring payments, the system will change your payment amount to zero after each payment. You will need to edit variable amount payments prior to the next payment date.

What if my payment rejects?
If a payment is rejected for any reason, Farmers State Bank will attempt to contact you for resolution, if necessary. If information is not provided, by you within five business days, we will issue a credit to you for the amount of the payment.

Can I edit a transaction?
From the main page of Bill Pay menu, you may select the Bill Payment that needs a change, by placing a check mark in the box to the left of the Payee. Then click on either the “Quick Edit” box or the “Edit” link (on far right), if this payment is already scheduled. Make the appropriate changes and “Submit”. This will allow you to change the amount, memo, et cetra. If you wish to cancel a payment, it must be done on the same business day prior to the automatic timed schedule of 2:00 a.m. and 12 noon (CST) per business day (a business day is defined as 12:00 p.m. (CST) to 2:00 a.m. (CST) the following business day. Note that from Friday at 12:00 p.m. (CST) to Monday morning at 2:00 a.m. (CST) this will stand as one business day (transaction will credit/debit on the Monday’s date of business in this instance).

Can I edit or delete a Payee?
You can edit or delete payees by choosing from the Bill Payment menu – Payees. Then select the edit or delete icon; make the changes needed and click on the “Submit” button.

Can I request a stop-payment on a Bill Pay payment?
You may initiate stop-payment requests Online only for paper checks that you have written (non-electronically) on your Farmers State Bank accounts. Stop-payment requests must be entered by 5:00 p.m. to take effect on that business day. To be effective, this type of stop-payment request must precisely identify the name of the payee, the check number, the amount, and the date of the check. Your account will incur a stop-payment charge as disclosed in the current fee schedule. The stop-payment request placed Online is only good for 14 days. If you wish to place a stop payment for a longer period, you must print the page of confirmation, sign it, and deliver it to: Farmers State Bank, Bookkeeping Department, 220 S. Detroit St, LaGrange, IN 46761.

Once a Bill Pay payment has been debited from your account, you CANNOT cancel or stop a bill payment which has been paid electronically. Bill Pay payments are subject to proceeding as scheduled. You cannot cancel or stop a payment after 12:00 noon (CST ).

What happens if I don’t have enough money in my account when the payment is sent?
Payments made by check (as opposed to electronic payments) are sent regardless of the balance in your account, the same as if you had hand-written and sent a check yourself. Of course, if there are insufficient funds in your account when your check attempts to clear, you will be subject to overdraft fees and/or may have the check returned to you in exchange for immediate payment.
When payments are requested electronically, funds MUST be available on the payment date in order for your payment to be sent. If funds are not available on your payment date – the system will continue trying to send your payment each day until funds are available.
If you have sweeps set up between accounts, the sweeps will activate first with a normal fee per debit sweep, assuming that funds are available in the sweep account.

How do I know if my bill has been paid through Bill Pay?
There a few different ways:
1). In your FSB Online Banking account, you may access this information through the “Bill Payment” menu – under the“History” tab.
2). When you are setting up your payees, there is a box that may be check marked to notify you when a bill payment has processed when you sign on your FSB Online Banking. To set up an alert for an existing Payee: Under the “Bill Payment” menu, go to “Quick Payment” and Submit. Then to the right of the screen choose the “Edit” link and you will be given your payees information along with an option for the Alert to be check marked and “Submit”.
3). You can also look under “Transactions” in the drop-down menu beside the checking account used for Bill Pay debits. This will show you the latest transactions from the account.
(Note: Electronic payments will reflect as soon as processed and Bill Pay check payments will clear the same as a standard handwritten check would).

Do I receive a separate statement for my Bill Pay account information?
No, all of your transactions that transpire will reflect on your monthly checking statement. You will not receive a separate statement for Bill Pay fees or transactions. All transfers to and from your accounts using our Online Banking will appear on the respective monthly paper statement (s) for your Farmers State Bank accounts.

If there are to be any changes will I be notified in advance?
Yes. We may change any terms of this agreement at any time. If, the change would result in increased fees for any Online Banking service, increased liability for you, fewer types of available electronic fund transfer (EFT), or more strict limitations on frequency or dollar amount of transfers, we agree to give you notice at least 21 days before the effective date of any such change, unless an immediate change is necessary to maintain the security of an account or electronic fund transfer system. We will post any required notice of the change in terms on our Farmers State Bank website or forward it to you by e-mail or by postal mail. If advance notice of the change is not required, and disclosure does not jeopardize the security of the account or our EFT system; we will notify you of the change in terms within 30 days after the change becomes effective. Your continued use of any or all of the subject Online Banking services indicates your acceptance of the change in terms. You acknowledge and agree that changes to fees applicable to specific accounts are governed by the applicable deposit agreements and disclosures.

Does Farmers State Bank distribute my e-mail address?
Be assured, that Farmers State Bank is here to serve you and we will not sell your e-mail address. We simply have it on file in case we need to contact you via the Internet.

What if I need to contact Farmers State Bank?
You may contact us at: (260) 463-7111 or Toll Free (888) 492-7111. Business office hours: Monday - Wednesday 8:00 a.m. to 4:30 p.m., Thursday & Friday 8:00 a.m. to 5:00 p.m., and Saturday 8:00 a.m. to 12:00 p.m. [Be advised that we, Farmers State Bank, will be using Indiana-East time zone as our business hours]. You can E-mail us at: Info@FarmersStateBank.com or you may also write to us at: Farmers State Bank, Attn: Internet Banking Dept., 220 S. Detroit Street, LaGrange, IN 46761.